PBA Flex 17.0.0

IMPORTANT PASSWORD SETUP INFORMATION

For enhanced security, PBA Flex Claims does not utilize your PBA Benefits Portal username and password. Follow the steps below to set up your mobile password:

• Install the app and open it on your mobile device.
• Enter your ID number from your PBA ID card in the username field.
• Enter your mobile validation code (first initial, last 4 digits of SSN, and 2-letter state abbreviation) in the password field.
• Proceed with the setup of your final mobile password, and provide answers for your security question and email address.

If you require assistance with the app, please reach out to PBA Mobile Support via phone or email at 1-800-435-5694 or mobilesupport@pbaclaims.com

FEATURES AND TOOLS:

• View account balances and details at any time
• Submit claims
• Submit receipts
• Access account activity
• View summary charts of accounts
• No sensitive account information stored on your mobile device
• View, contribute, and distribute HSA transactions
• Pay bills from any account and add a payee
• Enter medical expense details and supporting documentation using the Dashboard feature
• Retrieve forgotten username/password
• Report a lost or stolen debit card

If additional assistance is needed, consider referring to this YouTube video: https://youtu.be/FdDtmEw1eAA

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